1. Who we are
This website (the “Site”) is operated by **Saxon Wills And Estate Planning** (“we”, “us”, or “our”).
Registered correspondence address: **3 St Peters Close, Cringleford, Norwich, NR4 6UL**.
Contact form available on the Site.

If you instruct us to provide will-writing or estate planning services, those services will be governed by our **Client Engagement Terms** (provided to you separately) and not these Website Terms.

2. What these Terms cover
These Terms set out the rules for using our Site. By accessing or using the Site, you agree to these Terms and our **Privacy Policy** and **Cookie Policy** (together, the “Policies”). If you do not agree, please do not use the Site.

3. Using our Site

• You must use the Site lawfully and not in a way that may damage, disable, overburden, or impair it, or interfere with anyone else’s use.

• You must not introduce viruses, trojans, worms, logic bombs or other harmful material, attack the Site via a denial-of-service attack, or attempt to gain unauthorised access to the Site, the server on which it is stored, or any server, computer or database connected to it.

• We may suspend or withdraw the Site (or any part of it) without notice if we reasonably need to for operational, security, legal or business reasons.

4. Information on this Site is not legal advice
Content on the Site is for general information only and is not intended to amount to legal advice on which you should rely. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site. We make reasonable efforts to update the information, but we make no representations, warranties or guarantees that the content is accurate, complete or up to date.

5. Creating enquiries and booking consultations
You may submit an enquiry or request a consultation using our online forms. You confirm that any information you provide is accurate and not misleading. Submitting a form does not create a client relationship or an obligation on us to accept an instruction. We will confirm separately if we agree to act for you and will then provide our Client Engagement Terms.

6. Privacy and cookies
We process personal data in accordance with our **Privacy Policy** and **Cookie Policy** (as updated from time to time). Please read them carefully to understand how we handle your information.

7. Intellectual property
Unless otherwise stated, we or our licensors own all intellectual property rights in the Site and the content published on it (including text, graphics, logos, images and layout). All rights are reserved. You may view and print pages for your own personal, non-commercial use only. You must not modify paper or digital copies of any materials you have printed or downloaded, and you must not use any illustrations, photographs, video or audio sequences or graphics separately from accompanying text. Our name and logo must not be used without our prior written consent.

8. Third-party links
The Site may include links to third-party websites and resources. These are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Linking to our Site
You may link to our home page in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link that suggests any form of association, approval or endorsement on our part where none exists, nor may you frame the Site on any other site. We may withdraw linking permission without notice.

10. Our responsibility to you
Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under English law.
To the fullest extent permitted by law, we exclude all implied conditions, warranties, representations or other terms that may apply to the Site or any content on it. We will not be liable for any loss or damage arising out of or in connection with: (i) use of, or inability to use, the Site; (ii) use of or reliance on any content displayed on the Site; or (iii) viruses or other technologically harmful material that may infect your computer equipment, programs, data or other proprietary material due to your use of the Site.

11. Indemnity
You agree to reimburse us for any losses, costs, liabilities and expenses (including reasonable legal fees) we incur as a result of your breach of these Terms or misuse of the Site.

12. Changes to the Site and to these Terms
We may update and change the Site from time to time to reflect changes to our services, users’ needs and our business priorities. We may also amend these Terms from time to time. Changes take effect when posted on this page. Please check this page periodically to ensure you understand the current Terms.

13. Complaints
We aim to provide a high-quality service. If you have a concern about the Site, please contact us at [email protected]. If your complaint relates to services we have provided after you instruct us, our Client Engagement Terms will explain how to raise and escalate a complaint.

14. Governing law and jurisdiction
These Terms, their subject matter and formation are governed by the laws of **England and Wales**. You and we agree that the courts of **England and Wales** will have exclusive jurisdiction.

15. General
If any provision of these Terms is found to be invalid, illegal or unenforceable, that provision shall be deemed deleted and the validity and enforceability of the remaining provisions shall not be affected. No waiver of any provision shall be effective unless in writing and signed by us. You may not assign or transfer your rights under these Terms without our prior written consent; we may assign our rights at any time.